Qumulo LogoQumulo Logo

Case Study

Matrix Pointe Software

Matrix Pointe Software

Industry

Legal Technology

Use Case

Cloud File Storage Modernization, High Availability, Disaster Recovery, AWS Storage Gateway Replacement

Deployment

Location

United States

Company Overview

Matrix Pointe Software delivers software solutions designed to improve efficiency across the justice system, serving prosecuting attorneys, law enforcement agencies, courts, and jails. The company helps streamline workflows, improve communication, and reduce operational waste through integrated legal technology platforms.

As an all-AWS customer, Matrix Pointe Software relied on AWS Storage Gateway and Amazon S3 to support production workloads. However, as environments scaled, the organization began experiencing growing performance limitations, throughput bottlenecks, cache consistency issues, and operational constraints that impacted day-to-day operations.

To modernize its cloud file infrastructure without significantly increasing costs, Matrix Pointe Software selected Cloud Native Qumulo (CNQ) on AWS to replace its existing AWS Storage Gateway environment. The deployment delivered improved scalability, simplified failover capabilities, stronger operational resilience, and significantly greater performance for SMB workloads.

Requirements

Results

Partner

The Challenge

Matrix Pointe Software had operated entirely in AWS for years, using AWS Storage Gateway to provide file services backed by Amazon S3. Over time, the organization encountered several architectural limitations that made the existing environment increasingly difficult to scale and manage.

Key challenges included:

●      Throughput bottlenecks impacting application performance

●      File count and ACL limitations

●      Cache disk consistency issues

●      Capacity scaling constraints

●      Performance degradation within the existing cluster environment

●      Limited high availability and disaster recovery capabilities

The organization also needed a solution capable of supporting future SMB workloads involving billions of files and large directory structures, an area where AWS Storage Gateway environments often struggle under heavy load.

Additional limitations of the existing AWS Storage Gateway architecture included:

●      Maximum throughput of approximately 0.6 GB/sec

●      Single compute instance architecture

●      No native multi-AZ deployment support

●      No built-in disaster recovery functionality

●      Limited support for simultaneous file contention

●      Lack of snapshots, quotas, real-time analytics, and multi-protocol capabilities

Matrix Pointe Software wanted a replacement platform that could deliver:

●      Better performance

●      Fewer operational limitations

●      Simplified disaster recovery

●      Greater scalability

●      Comparable overall infrastructure costs

The Solution

After discovering Qumulo through community recommendations and technical discussions online, Matrix Pointe Software evaluated Cloud Native Qumulo (CNQ) as a direct replacement for its AWS Storage Gateway infrastructure.

The final deployment represented a complete cloud-to-cloud migration within AWS, replacing the organization’s Storage Gateway and direct S3 file infrastructure with Qumulo on AWS.

The new environment includes:

●      Multi-AZ hot production cluster

●      Multi-AZ cold storage cluster

●      Beta/RC environments

●      Disaster recovery instances

●      Multi-AZ deployment architecture

●      Terraform-based automated deployment workflows

Unlike the previous architecture, Qumulo provided:

●      Scale-out clustered architecture

●      Built-in high availability

●      Multi-AZ support

●      Integrated disaster recovery

●      Immediate cache consistency

●      Support for SMB and NFS multi-protocol access

●      Real-time analytics and snapshots

●      Scalability to hundreds of nodes and TB/s of throughput

Prior to deployment, the customer completed a successful three-month proof of concept to validate scalability, SMB performance, and operational readiness.

Results

Improved Operational Resilience

Matrix Pointe Software implemented a multi-AZ Qumulo architecture that provides integrated high-availability and disaster-recovery capabilities. Failover can now be handled quickly through namespace changes, simplifying recovery operations and reducing operational risk.

Better SMB Performance at Scale

The organization improved support for demanding SMB workloads involving billions of files and large directory structures, addressing performance bottlenecks previously experienced with AWS Storage Gateway.

Simplified Cloud Deployment

Terraform-based deployment workflows enabled the customer’s technical team to rapidly deploy and operationalize the new environment within AWS.

Improved Scalability and Throughput

By moving to Qumulo’s clustered scale-out architecture, Matrix Pointe Software gained access to significantly higher throughput and scalability compared to the previous single-instance gateway model. Qumulo environments can scale from multiple GB/sec to over a TB/sec of throughput while supporting millions of IOPS and significantly larger file system limits.

Benefits

Eliminated Storage Gateway Limitations

By replacing AWS Storage Gateway, Matrix Pointe Software removed several operational constraints, including ACL limits, throughput bottlenecks, file count restrictions, and cache consistency challenges.

Enterprise-Class High Availability and DR

Qumulo delivered built-in disaster recovery and high availability capabilities that were not available in the organization’s previous architecture.

Near Cost-Neutral Modernization

A total cost of ownership (TCO) analysis showed only an approximate $36 per month increase compared to the previous environment, while significantly improving resiliency and operational flexibility.

Future-Ready Scalability

The new cloud-native architecture positions Matrix Pointe Software to scale future legal application workloads without the file system and performance limitations associated with its previous environment.

Expanded Enterprise File Services

The organization gained access to enterprise capabilities unavailable in AWS Storage Gateway, including snapshots, directory quotas, multi-protocol file access, strict locking for multiple writers, and real-time analytics.

Looking Ahead

Matrix Pointe Software plans to continue validating large-scale SMB workloads and stress-testing the environment against real-world application demands involving billions of files and large directory structures.

With Cloud Native Qumulo on AWS, the organization now has a scalable cloud file platform designed to support future growth while improving resilience, simplifying operations, and eliminating the limitations of its previous storage architecture.